Privacy Policy

This Privacy Policy describes how Fitvana (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions or would like to make a complaint, please contact us by email or through our contact page.

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. In this Privacy Policy, we refer to any information about an identifiable individual as "Personal Information."

  • Device information
    • Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically through cookies, log files, and pixels.
    • Personal Information collected: Browser version, IP address, time zone, cookie information, and how you interact with the Site.
  • Order information
    • Purpose of collection: To provide products or services to you, to process your payment, arrange for shipping, and communicate with you.
    • Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.

Minors

The Site is not intended for individuals under the age of 15. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request its deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements that we believe may be of interest to you. We use Google Analytics to help us understand how our customers use the Site.

You can opt out of targeted advertising by visiting:

Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products and offers.

Lawful basis

Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases: your consent, the performance of the contract between you and the Site, compliance with our legal obligations, and for our legitimate interests.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use cookies to improve your browsing experience by enabling the website to remember your actions and preferences and to analyze how the site is being used.

For more information about how to opt out of cookies, please visit: https://optout.aboutads.info/.